Thursday 17 January 2019

5 Conflict management strategy

A Management strategies are techniques that are used to direct and control an organization to achieve a set of goals. They include strategies for leadership, administration and business execution. A difference of opinions, interests, thinking processes and disagreement will lead to conflict.

When a person's ideas and concepts to be challenged or there are certain parties who feel aggrieved then came the conflict. Conflict can be started anytime and anywhere when the individual concerned is not ready to accept the middle way approach. The conflict will lead to tension and will eventually damage the relations between each other. Therefore, we need to deal with any conflicts wisely in order to resolve the problems that we face this well.

5 Conflict Management Strategy

The following is a brief discussion about 5 style or Strategy of Conflict Management theory to manage a situation fraught with pressure. Please note that "there is no single measure of strategy which is suitable for all conflicts that occur." The strategy used is where the best strategy in certain situations and depends on various factors and also depends on the degree of seriousness of the conflict.

  1. The strategy of Accommodating

    Accommodating strategy is a strategy or a style of addressing conflict with Budge or sacrificing the interests of yourself and willing to sacrifice everything in order to maintain a relationship with the other party that are in conflict. This strategy will be more effective if the other party is being the conflict is more professional or have a better solution in addressing a problem that occurred. This strategy can also be used when something happened is not so important for our own. In other words, the strategy is a strategy of "accommodating to me loses, you win" or "I lose, You Win."

    Use the strategy of Accommodating at the moment:

    • An issue is not important for us.

    • When we realize that we are wrong.

    • We are willing to let others learn from your mistakes.

    • When we know that we'll never win.

    • The harmony of relations is very important to us.

    • When the commonality of all parties is more important or when common goal more important than problems that occur.

    • We want to establish credit or services for our future.

  1. The strategy of Avoidance

    The strategy of Avoiding or strategy is a strategy of Avoidance decision making in any form in a conflict. This strategy can be used only when a problem which caused the conflict is less important. Typically, people who use this strategy will hope the problem will be resolved by itself. But keep in mind that the strategy of avoiding this is not a good long term strategy. In this strategy, neither side so no winner and the losing side or "No Win – No Lose"

    Use the strategy of avoiding at the moment:

    • Conflict is small and risking the relationship for the conflict.

    • When there are still more important things for ultimate or no time at all to handle things that are this conflict.

    • We know that there is a better person to resolve this conflict in a manner that better.

    • When in need of more information.


  1. Strategy Collaborate (Collaborating)

    Strategy Collaborate or Collaborating Strategy often called with its strategy of Win-Win (win-win). This style of strategy or trying to satisfy all the parties are in conflict. Required discussions with about all the problems and find the best solutions as well as honesty and commitment is needed from all sides. The style of this collaboration is a very useful way to combine insights from people with different perspectives on an issue and the result can be a strong commitment to the solution of each party. In other words, this is a strategy of collaborating strategies "I win, you win" or "I win, you win."

    Use strategy Collaborated at the moment:

    • The presence of a high level of trust

    • When we don't want to have the full responsibility of a problems occurred

    • We want others to also have ownership against the solutions put forward

    • When those involved in the conflict are willing to change his mind


  1. Competitive Strategy (Competing)

    Competing conflict resolution style or strategy this strategy is Competing with the approach of the "win-lose" or "win-lose", where we are trying to win this conflict with the defeat of the other party or the "I Win, You Lose". We act very firmly to achieve our goal without cooperation with other parties and even at the expense of the other party. This Competing strategies may be appropriate for emergencies or when in need of a quick and decisive action.

    Use the strategy of Competing or Competing at the moment:

    • We are convinced that we are right

    • It is necessary to take decisions in a short time and quickly

    • When we have to defend our own rights

    • We do not want to be taken advantage of by the other party

  1. The strategy of Compromise (Compromising)

    Styles of conflict resolution with this compromise strategy is a strategy that uses approach "to lose – lose" or "lose – lose" where all the parties in the conflict are willing to budge or not getting what is actually they want for the sake of keeping the relationship and common interests. This strategy is usually used when both parties wish to cooperate and have the same goals as well as the importance of equal strength. This strategy often used by business travelers for business contracts in negotiations. In other words, this strategy is a strategy of winning something with losing a little bit.

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