Thursday 3 January 2019

Types of communication (Verbal | Non-verbal)

A communication is the process of submission of information from one person to another with the help of some media. The first party that sends the information refer to by the sender while the second party who receive. The information and translate that information and respond to is known as the receiver. So basically, the term communication can be define as the process by which the sender sends. The information to the recipient so that the recipient respond.

In an enterprise or organization, a good and effective Communication is indispensable for the purpose of disseminating its organization and avoiding tensions and conflicts. Good communication will improve the performance of employees and produces compactness and departure top management with Employees.

The types of Communication

There are various classifications of types of communication, but essentially this type of communication can be distinguished into three main types based on the form of delivery i.e., verbal communication, non-verbal communication and written communication. The following is a brief discussion about the third type of such communications.

Verbal communication.

Verbal communication is Oral communications delivered through the spoken words such as speeches, presentations, discussions and face-to-face dialogue. In this Verbal communication, the sender information sharing his thoughts in the form of words.

The tone of the speakers and the quality of the words used to play a very important role in verbal communication. In the delivery, the speaker must use sound hard or higher tone and content or content clear information. That the recipient information can clearly understand. What is deliver by the sender information so as not to cause confusion and misunderstanding.

The sender information or a speaker should also re-examine whether the listener or the recipient of the information has been understood and understand the content of the information it conveys. Therefore, feedback or feedback from the recipient of the information is also important to note so that communication can be run as expect.

Non-Verbal communication

Non-Verbal communication includes body language, gestures, the expression of the face (facial expression) and the shape of the body (posture).

In other words, the sender information is not using words in conveying something. It wants but using body language or facial expressions and gestures to transmit information it conveys. Sometimes, body language or facial expressions or gestures that happens accidentally. For example like sweating when fear or his cheeks red when embarrass.

For example, when we want to convey a message of displeasure in an order from superiors in the meeting. But we dare not resist it with words, we normally will show the facial expression is not happy or shaking his head -your head. Other examples such as headaches, we'll put our hand on the brow to indicate discomfort our heads. It is also one of the forms of non-verbal communication.

Written communication 

The written communication or written communication is the process of delivering information using a variety of signs, symbols, images and typography. Information or message is deliver can be print or written with handwriting. Written communication is very important to communicate complex information. Such as statistics and other important data are not easily convey through speech or dialog.

This allows written communication information is record so that it can be use as a reference or references. At a later date and the results of written communication can also be discuss repeatedly. There is also mention of written communication as a Visual communication.

Written communication must be clear and concise in order to communicate it effectively. Written reports are good and properly is to use proper grammar and do not use excessive words. That are not weight (rambling) so that it can truly convey the necessary information.


By increasing the ability of communication Verbal, Non-Verbal communication and written communication. We will be more successful in all areas of business. Both as a leader who manages a team and as a member of a team. The ability communicating effectively can improve our relationship with our colleagues. Even and help us all in working more effectively in togetherness.

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