Wednesday 2 January 2019

Knowledge management | Types of application

Definition of Knowledge Management

That "knowledge is the potential for action based upon the data, information, insights, intuition and experience." That means that knowledge is the potential for action based on the data, information, insight, intuition and experience.

Extensively in the sense of manage knowledge. The management of organizational knowledge for creating business value and generating a competitive advantage." Knowledge Management provides the ability to create, communicate, and apply knowledge necessary and useful for the achievement of all kinds of business purposes.

Knowledge management is the ability to create and retain greater value from core business competencies". Knowledge Management complete the particular business problems include. The creation and dissemination of innovative goods or services, manage and improve relationships with customers, partners and suppliers, also administers and to improve practice and the work process.


That knowledge is a whole part of the existing knowledge and skills of individual who is used to solve the problem. Such knowledge is divided into theory and practice. That is generally in the form of rules and instructions for taking the decision. Knowledge is dependent on the data and information are own by a personal who reflect about an opinion.

The knowledge management functions enhance the ability of the Organization to learn from its environment and incorporate knowledge into business processes. A knowledge Management is a set of processes that are develop in an organization to create, collect, maintain and disseminate knowledge of the organization.

Knowledge management is a discipline that treats intellectual capital as assets that are manage. The knowledge management systems provide the right information to the right people at the right time. A knowledge management transform the experience and information into results.

Define knowledge management as a business activity that has two important aspects, namely:

  1. Treat the components of knowledge in business activities that is reflected in the strategies, policies, and practices of the company as a whole.

  2. Create a direct relationship between the company's intellectual assets are either explicit or tacit knowledge to achieve company goals.

The type of the application of Knowledge Management

To the most significant Difference between this type of knowledge is tacit versus explicit. In the Organization of explicit knowledge is not a problem because it is easily documented, archive, and coded. On the other hand, tacit knowledge is a challenge because often the perceived knowledge is very valuable to be shared and used the right way.

An understanding of the difference in these two types of knowledge, and it is important to note as well is its application in different ways to move a different type of knowledge.

Tacit Knowledge

Essentially tacit knowledge is personal, developed through a difficult experience for formulated and communicate. Tacit knowledge is not expressed in the form of writing, but rather something that exists in the minds of the people who work in an organization.

Knowledge generally described as:

  1. The understanding and application of the subconscious mind

  2. Hard to pronounce

  3. Evolving from Genesis directly and experience

  4. Share knowledge through conversation (story-telling) base on his understanding, then the tacit knowledge is categorize as personal knowledge or in other words knowledge obtain from the individual (individuals).

Personal Knowledge

Human knowledge begins at a time when people get the idea of the impression which emerges from the feelings and thoughts work system or Another idea was form with the help of memory and imagination to add, divide, expressing feelings really are.

Furthermore, research on the nature of the knowledge instantly bring distinction between know. It is often define in terms of subject and object, or ingredient subjective and objective in the experience. The experience gain of each employee certainly vary base on circumstances and conditions which cannot be predict.

The definition of experience drawn from English-United Kingdom is the process of gaining knowledge or skill over a period of time through seeing and doing things rather than through. That means that the process of gaining knowledge or ability during a certain period by seeing and doing things than with learning.

Defines Personal Knowledge

Defines personal knowledge is a fluid mix of frame experience, values, contextual information and expert insight that provides a framework for evaluating and incorporating new experiences and information. " Broadly speaking, it means a combination of experience, values – values, contextual information, and extensive insight that provides a framework to evaluate the knowledge and experience.

Personal knowledge gain from formal and informal instruction. Personal knowledge also includes memory, story-telling, personal relationships, books that have been read or written, notes, documents, photographs, intuition, experience, and everything is study, ranging from yard to nuclear development.

Explicit Knowledge

Explicit knowledge formal and systematic nature that is easy to communicate and share. At the time of tacit knowledge can be control in the mind of a person, of explicit knowledge must instead rely on the tacit understanding and application, thus all knowledge is root from tacit knowledge. In general, the explicit knowledge can be define as:

  1. It can be spell precisely and the official.

  2. Easily develop, document, transfer, share, and communicate the implementation of explicit knowledge is easier because the knowledge gain in the form of writings or statements is document. So that every employee can learn it independently.

Job Procedure

Separately notions of job are a responsibility, duty or function, and the procedure is a formal or official order or way of doing things. So the sense of job procedure or work procedures are the responsibility or duty. That is formal or official order or way of doing things. Base on the statement of 925 verbalize as the party which gave knowledge management, one of the concrete forms of explicit knowledge is the Standard Operation Procedure.

Standard Operation Procedure or procedure basic implementation are made to maintain the quality and results of the work. By using Standard Operation Procedure then tasks will be more easily work on, also will be familiar with the existing service system.

Standard operations

Besides Standard Operation Procedure was create in order to make the guests feel comfortable in getting what it needs and wants. Standard Operation Procedure itself in its implementation very flexible employees can provide feedback base on the knowledge gain.

Standard is the first step to getting the degree of conformity of a product, compare to expectations. Therefore, in order for a given type of work can produce standard products from time to time, then work on ways to produce such products must also be done in ways that standard as well.

Is meant by standard products are:

  1. Have a degree of conformity to the wearer.

  2. Each type of products to be use, consistently have the same specs.

The advantages that can be obtain with the presence or use of Standard Operation Procedure is:

  1. Have value as tools or channels of communication for management with the staff and the organization. Through Standard Operation Procedure. The entire staff and employees will know clearly, attempting to understand about goals and objectives. As well as the company's employment policies and procedures. Thus every person in the organization will receive a clear message from the Standard Operation Procedure.

  2. Standard Operation Procedure can also be use as a tool or reference. To carry out training for the staff and employees, as well as for new employees.

  3. The standard Operation Procedure can reduce waste time. Thus increasing work productivity is expect to be good for management or for the staff and employees. When not available manual work, then when something troubles in finishing the work should be sought first the solution path, or discuss with co-workers and superiors, and this means a waste of time. Another case when the way the solution is readily available in writing. Then it will implementation faster and more time save. It can be further utilize to accomplish other work.

  4. Assist by the scrutiny carry out in process work, then Standard Operation Procedure can be implement in a more consistent, and ensure the creation of a standard product. Even if carry out by people who the execution time is different and not simultaneously.


The technology is one of the principal elements in the knowledge management. Known as the media that facilitate the spread of explicit knowledge. Base on the statements of the beginning of knowledge management is drive by technology, in particular the explicit knowledge is more easily arrange.

Technology is nothing new in knowledge management, and the experience. It has been shape by experts before being the consideration formation of technology itself. Over time the technology that supports knowledge management will always develop in the form of systems. That facilitate the process of dissemination of knowledge.

Advance Technology

One of the most advance technology that is currently use by many companies for process. The dissemination of knowledge is the intranet. Which is base on the need for access to knowledge and collaboration, communication and sharing knowledge in "on line". The intranet is one form of technology.

Intranet or also call internal internet offers the opportunity to use an advance telecommunications services. That have been develop from the internet. Opinion equipment such as the intranet and the internet is regard as a major knowledge management system. To run and support discussion forums and practice.

The intranet is not a single network also is not a device that connects networks such as the internet. The name of the intranet is use as an embodiment. Where the standards and tools develop in the internet is use. To store and transmit data to the user in an internal network.

Staple element of Knowledge

  1. meaning of Knowledge Management comes from the people. Browse is basic shapes to form new knowledge. Without people there would be no knowledge.

  2. Is a technology infrastructure standard, consistent, and reliable tools in support of the company?.

  3. Consisting of capture, filter, approve, transform, and spread the knowledge. To the rest of the company is equip with running procedures and specific process.

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