Thursday 3 January 2019

3 tiers of management and its functions

The Manager is a member of an organization that is responsible for the performance of other members in an organization. Managers have formal authority to use the resources of the Organization in making informed decisions. In other words, managers can also be interpreted as the leadership in an organization as well as the offender management. Said to be the offender management since Manager in charge for planning, organizing, directing and regulating how his team works reaching the goals set.

In an organization, there are generally three levels or three levels of management, namely management of top level (Top Level Management), management of the intermediate (Middle Level Management) and management of the first level (the First Level Management).

The third main level management form a hierarchy that is classified based on the sequence of how the importance in an organization. So basically the level of management or level of management it is the levels that distinguish the work load of the authority and must be borne by the Manager.

In most organizations, the number of managers at each management level resembles a pyramid. Managers in the first level (the First Level managers) would amount to a lot more if compared to the mid level Manager (Middle Level Manager), while middle-level Managers would amount to more than the top level management (Top Level Manager) but meager when compared with first-level Managers. The number of Managers at the top level Management is the least.

3 tiers of management

The following is a brief description as well as the functions and tasks of the 3 tiers of management.

Management of Top Level (Top Level Management)

Top level management or often called by Top Management (top management) or Executives (Executive) is the Manager of managers responsible for the overall organization management performance. They hold offices such as CEO (Chief Executive Officer), CFO (Chief Financial Officer), COO (Chief Operational Officer), President Director, Vice President Director, President Director and others. Managers-managers who are at the level of top level management has the responsibility, authority and authority in controlling the maximum an organization or company.

Some of the duties or functions of the main managers who are at the top level of this management are as follows:

  • Determine the goal of the company – this top level Management to formulate the main purpose of the Organization, can be a long term goals as well as short-term goals.

  • Make Plans and policy frameworks – the management of top level create the framework of plans and policies to achieve the main objectives which have been set.

  • Organizing activities and work that will be conducted by the Manager-the Manager at the secondary level.

  • Collect and manage resource organizations or companies such as financial resources, fixed assets, labor and others to perform daily activities in the organization.

  • Responsible for the survival and growth of living organization/company.

  • As a liaison with the outside world as it met with government officials, suppliers, competitors, customers, the media and others.

Middle-Level Management

 Middle-level management or Middle Level Management is the Manager of which is under the top level Managers. They typically hold office with the name of his post as General Manager, Plant Manager, Factory Manager, the Regional Manager or Division Manager.

Managers-middle-level managers are responsible for implementing. The plans and policies set by top level Management and act as a liaison between the upper level management and lower level management. Manager also run top level function in the Department or work unit of their own. Such as planning, policy making, collect and organize resources for their Department or Division respectively.

As for the functions and duties of the Manager in this middle level management such as:

  1. Interpreting policy drawn up by top management (management level) and explain it to the lower levels of management. Middle-level management serves as a liaison between the upper level management with management level down.

  2. Organizing the activities of the Department to carry out the plans and policies that have been set.

  3. Recruiting and selecting and placing an employee who is required by the department or unit of work.

  4. Motivate your employees to do their best to his Department. For example, offers a variety of incentives and allowances. To employees so motivate and doing our best in order to achieve the goals expect.

  5. Supervising and directing employees in his Department. Examples include performance assessment reports prepared for its employees.

  6. In collaboration with other departments to smooth in the exercise of their functions.

  7. Implement the plan drawn up by top level Management.

The Management of the First Level

 The first level management also with First Level of Management. As a First Line Management is responsible for the Management of operations. Or jobs daily employees in producing a product or service. This is usually the first level management position such as Department Manager, Section Manager, Superintendent, Foreman or Supervisor. The managers at this first level management has the authority or the authority is limited.

Some of the functions and tasks of this first level management are as follows:

  1. Understand and study the problems and complaints of operational workers prior to report them to the middle-level management.

  2. Keep good working conditions and maintain healthy relationships between superiors and subordinates.

  3. Providing a work environment that is healthy and safe for employees.

  4. Middle-level management helps to recruit and select their workers according to the required position.

  5. Communicate with your employees and listening to employee suggestions and encourage workers to take the initiative.

  6. Keep and maintain quality standards and ensure the amount of output product/service in accordance with the planning.

  7. Responsible for improving employee morale and raised morale within the team.

  8. To minimize the waste of resources of the organization/company.

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