Change Management in Lean Six Sigma

As quote from the writings of Robert Tripp, a Master Black Belt. Lean Six Sigma inspire the team to take a different process perspective, namely through intelligent lens sensitive to the possibility of waste (waste). But also Lean Six Sigma can help find, characterize, and control the process. The adoption and application of this methodology will most likely lead to some changes taking place within the organization. These changes need to be communicate, implement, and manage.

At the same time, Lean Six Sigma is also a change management tool that will facilitate change, while also preparing the user for changes in the organization. Thus, Lean Six Sigma will facilitate simultaneous change initiatives.

Before going any further, it helps us to understand what is really meant by change management. As describe by Wikipedia, change management is:

" A structured approach in order to transition individuals, teams, and organizations from one state to another. In project management, change management means the project management process where changes made during the project have been formally introduced and agreed upon. "

Change is the only constant thing happening in the world; and without exception, the business world. The goal of organizational change is to bring continuous improvement in the competitive business world, with the expectation that the organization is one step ahead of its competitors to better meet customer needs and demands than any other organization.

Change Vs. Denial

We need to anticipate rejection from anticipation angles when launching and implementing change initiatives. This refusal is especially true at the time of the first implementation of Lean Six Sigma; especially if the method use is much different from the previous project.

Workers in the field may ignore existing changes, reject, postpone, or fail to understand the changes. Such rejection may also be in the form of indifference indicate by other sections within the organization, and non-cooperative attitudes during the project.

To anticipate this, before making improvements, organizations should at least prepare employees by creating a culture that will support change. Briefing and short training on Lean Six Sigma will help get start. With the application of Lean Six Sigma as a change agent in the next step. The change (towards operational excellence ) will continue to occur and become part of organizational culture.

By making adequate preparations, the organization will benefit from the formation of a problem-solving culture base on the team. Which empowers employees to improve through the change process. This approach will awaken employees to the importance of change. If you want to make the organization continue to grow as well as instill personal pride for being able to run performance excellence.